Please Note:

• Gift Certificates and Membership are NON-REFUNDABLE purchases.
• KTC has a 5 day cancellation policy and a $10.00 cancellation fee will apply. No Exception & No Transfers
• We also have a RAIN OR SHINE policy and do not cancel activities due to mild changes in weather.
• Our customers often travel long distances to participate in tours and are “in transit” in the days leading up to them. Therefore, cancellations often represent a major inconvenience to other customers. Please be certain of your availability BEFORE registering. The $10.00 fee represents the time we already dedicated to serving you prior to your cancellation.

Thank you for your understanding.